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What services and facilities are available for guests with ASD?

Proxy Queue System

A Proxy Queue System is available for guests who are unable to wait in the queue, for a number of different reasons. This means that a guest does not have to physically wait in the queue rails in order to ride. If the approximate wait time is 30 minutes, the entry host will give the guest a card stating to come back in 30 minutes and they will go straight onto the ride. If a ride does not have an entry host, please visit Guest Services and they will facilitate a time to present to the attraction.

You do not need a medical certificate to utilise the Proxy system. This system is available for use by anyone if they wish however we do ask that guests only use the Proxy System for one ride at a time to ensure fairness to all our valued guests.

 

Quiet Areas

There are a number of quiet areas around the park that don’t see as many people. These are the Western Town area near Wild West Falls, the Arkham courtyard near Arkham Asylum ride exit and Taz Rest Stop – This is a designated rest area that provides garden seating, bean bags, microwaves, bottle warmers, books and toys for all guests to enjoy.

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